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Warranty claim

To submit a warranty claim, please follow the steps below:

 

  • To initiate the warranty claim process, please fill out the Warranty Claim Form located on our website. This form will ask for your contact information, product details, and a description of the issue you're experiencing with your product. 

  • Once you've completed the form, please submit it by clicking the "Submit" buttonAfter you submit the form, our team will review your claim and contact you to confirm that we've received it. 

  • We will then assess the claim and determine if the issue is covered under our warranty policy. If the issue is covered, we will approve the claim and provide further instructions on how to proceed.

  • If your warranty claim is approved, we will provide you with instructions on how to proceed, which may include returning the product for repair or replacement.

 

Please note that the warranty claim process may take some time to complete, as we want to ensure that each claim is reviewed thoroughly and fairly. However, we strive to make the process as smooth and straightforward as possible, and we're committed to resolving any issues with our products to your satisfaction. If you have any questions about the warranty claim process, please don't hesitate to contact us.

Warranty Claim Form

Your warranty claim has been submitted successfully.

Contacts

HERMES DISTRIBUTION OÜ

Legal address: Tornimäe tn 5-2. korrus, Tallinn 10145, Estonia

Warehouse address: Taevakivi 1, Box No.7, Tallinn 13619, Estonia

Registration nr: 14158325

VAT nr: EE101938314

Email:  B2B(@)HDC.EE

Phone nr: +372 581O5773

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